text over calls
Have you ever been deep in focus, only to be interrupted by an unexpected call? It breaks your momentum, wastes time, leaves you distracted, and derails your day.
Texts are great. Done right, they let you communicate without disrupting someone’s work, save time, and boost productivity.
Explain what you need, why it matters, and how urgent it is, all in the most concise way possible. This way, you respect each other’s time and make things easier for everyone.
Here's how to text in a
poor
/good
/great
way.
- Pinkman starts poorly, calling Heisenberg directly without context.
- He isn’t concise, doesn’t gather or share all relevant information, and fails to understand the issue.
- Midway, Heisenberg remains unclear about the problem and unable to assist.
- Tone is frustrated and reactive
Calls have their place—urgent matters and real-time collaboration—but not every issue demands an interruption.
Before scheduling or dialing, ask yourself: can this be solved with a simple text or email?